Privacy Policy

Last Updated: February 2026

1. Introduction

Welcome to the Privacy Policy for J D Home Improvements & Son Ltd (“we”, “us”, or “our”). We operate the website www.drivewaysinbristol.co.uk and are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We may collect and process the following data about you:

• Identity Data: Name and title.
• Contact Data: Home address, email address, and telephone numbers.
• Technical Data: IP address, browser type, and location data (collected via cookies).
• Project Data: Details regarding your driveway or patio requirements and property dimensions.

3. How We Use Your Information

We use your information for the following purposes:

• To Provide Quotes: We use your contact and project data to provide the free, no-obligation site surveys and quotes you request.
• Contract Performance: To carry out work as agreed between you and us.
• Communication: To respond to your enquiries via phone, email, or SMS.
• Improvement: To monitor website usage and improve our online presence.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Consent: When you fill out a contact form on our website.
• Contractual Necessity: To take steps at your request before entering into a contract (e.g., providing a quote).
• Legitimate Interests: To effectively manage our business and respond to customer enquiries.

5. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or guarantee requirements (typically up to 6 years after a project is completed).

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We do not sell or rent your data to third parties.

7. Your Legal Rights

Under data protection laws, you have rights including:

• Access: The right to ask us for copies of your personal information.
• Rectification: The right to ask us to rectify information you think is inaccurate.
• Erasure: The right to ask us to erase your personal information in certain circumstances.
• Object to Processing: The right to object to the processing of your personal data.

8. Cookies

Our website uses cookies to distinguish you from other users. You can set your browser to refuse all or some browser cookies, but this may affect how the website functions.

9. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us:

Phone: 0117 911 3502

Company Name: J D Home Improvements & Son Ltd

Company Number: 10362268

Registered Office: 1b Cottage View Woodhouse Down, Almondsbury, Bristol, BS32 4HW

Email: info@drivewaysinbristol.co.uk